Professional Summary

Update: 22.06.2020

I'm looking for a new challenge as a Customer Support Specialist / Order Management in Munich, another city, or in the home office.


I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion.


I lived in Shanghai and Bangkok and can deal with cultural differences.

I have more than 10 years of experience in customer support & sales roles across multiple sectors. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in making organizations successful.

I have managed customers from the EMEA region as well as from Australia, China, India, and Russia.


Also, I have co-worked with teams from China, England, Hong Kong, Taiwan, and the United States.

I'm highly organized and can co-work independently with global teams.


Customer Support  Order Management  ERP  Social Media
Interpersonal Skills  German (Native)  Employee Training

CRM  Microsoft Office  salesforce

Work Experience


Customer Service

Responsible for the order entry of DACH customers.


Order Advisor

Responsible for the order management of EMEA customers


Sales Support

Responsible for the entire order process and preparation of shipment of China SEA customers.


Managing Partner @HHX 

Guided Tours & Concierge Service for Chinese business customers in Germany and Europe.


Sales Representative @Intercomp

Interface between manufacturers and distributors


Sales Representative @Fairchild Semi

Customer Support, Account development and relationship management (DACH region, Portugal, Eastern Europe, Taiwan).

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